Leadership coaching programme
Our coaching work focuses on helping people to maintain the energy, optimism, balance and clarity of direction necessary for effective organisational performance and for personal satisfaction and well-being. For more information click here
Leadership coaching programme
Facilitation and team building
We work with managers, team and staff groups to:
Build supportive and effective work relationships and teams;
• Benefit from difference and tackle discrimination;
• Respond with compassion and clarity to relationship difficulties and frustrations;
• Create and commit to realistic and relevant goals and working practices;
• Improve the flow and quality of communication between departments and levels;
• Generate new ideas and solve problems;
• Remember and enjoy the interconnected nature of life.
Facilitation and teambuilding
We work with managers, team and staff groups to:
Build supportive and effective work relationships and teams;
• Benefit from difference and tackle discrimination;
• Respond with compassion and clarity to relationship difficulties and frustrations;
• Create and commit to realistic and relevant goals and working practices;
• Improve the flow and quality of communication between departments and levels;
• Generate new ideas and solve problems;
• Remember and enjoy the interconnected nature of life.
Facilitation and team building
We work with managers, team and staff groups to:
Build supportive and effective work relationships and teams;
• Benefit from difference and tackle discrimination;
• Respond with compassion and clarity to relationship difficulties and frustrations;
• Create and commit to realistic and relevant goals and working practices;
• Improve the flow and quality of communication between departments and levels;
• Generate new ideas and solve problems;
• Remember and enjoy the interconnected nature of life.
Facilitation and team building
We work with managers, team and staff groups to:
Build supportive and effective work relationships and teams;
• Benefit from difference and tackle discrimination;
• Respond with compassion and clarity to relationship difficulties and frustrations;
• Create and commit to realistic and relevant goals and working practices;
• Improve the flow and quality of communication between departments and levels;
• Generate new ideas and solve problems;
• Remember and enjoy the interconnected nature of life.
Annual Report
Our 2010/11 Annual Report has been printed and an electronic copy can be downloaded below. You can also download a text only version for those with visual impairments as well as copies of our previous Annual Reports.
All the reports are in PDF format and require the free Adobe Reader to view which if you don't already have installed, can be downloaded from www.adobe.com/reader
Community Activities
Community Activities
Community Activities
Open House
Regular Events
MONDAY – FRIDAY
PRESS RELEASE - Local Charity Receives Community Accolade
Friends of Hampstead Town Hall
The Friends of Hampstead Town Hall evolved from a campaign by the local community in response to the London Borough of Camden's proposals to dispose of the site in 1994.
Why the Hall matters - A short history
Hampstead Town Hall began life as the Vestry Hall of Hampstead Parish. It was built in 1878 with money raised by public subscription by the people of Hampstead. In 1910, after the re-organisation of local government, it was officially renamed the Town Hall.
For more than a century it was the focus of thriving civic and community activity in Hampstead, with concerts, meetings and exhibitions. Early on there was a Hampstead Parliamentary Debating Society, the Hampstead Historical and Antiquarian Society; the Freemasons, established in Hampstead as far back as 1767, the Hampstead Popular Concerts, with concerts given by leading artists including Brahms's favourite violinist, Joachim, and the Heath Protection Society, the only organisation still functioning today, now known as the Heath and Hampstead Society.
In more recent times there was an annual Asian Arts Festival, art exhibitions (including works by Hockney, Kitaj, Weight, Berger, etc.) tea dances (many older members of the community remember these with affection), performances by the Hampstead Choral Society, and what was described as "the largest sale of natural history specimens the world has ever seen", ranging from fleas to stuffed elephants and camels!
It was a popular place for marriages and among the many famous names registered in the Town Hall records is T.S. Eliot who was married there. Its facade was also featured in the film "Four weddings and a funeral".
The battle to save it – a community campaign
In 1964 Hampstead lost its borough status and became part of the New Super-Borough of Camden. The LCC became the GLC.
Although the building continued to be used for borough wide services such as registration of births and deaths, highway maintenance and the Council's Finance Department, Camden's policy was to centralize all council services to the south of the Borough and as part of this strategy the Hall was neglected and run down.
After several attempts to dispose of it over the years, in 1994 Camden finally declared the Hall "surplus to requirements" and closed it, causing local outrage.
The community organised a battle to save the building. The Belsize Conservation Area Advisory Committee and the South End Green Association mounted a successful campaign to get the building listed Grade II by the Department of Heritage, now DCMS, as "a fine early example of a London Vestry Hall", and the Belsize Conservation Area was extended to include the Town Hall. Its interior contains many original details including cornices, fireplaces, clocks, patterned floor tiles and the Imperial staircase with its elaborate cast iron balusters. There are also two war memorials: to the Boer War and the First World War.
The Working Party swings into action
Several local residents' groups led by the Heath and Hampstead Society, got together and formed a working party to co-ordinate the campaign to save Hall and find a new use for it. There were representatives from the South End Green Association, the Belsize Residents Association, the Hampstead Conservation Area Advisory Committee, the Belsize Conservation Area Advisory Committee, Redington Frognal Association, the Vale of Health Association and Netherhall Neighbourhood Association
With the help and support of local councillors they got the Town Hall re-opened specially for a public meeting on January 9th 1995. Over 200 people attended and it was clear that they wanted the Town Hall to remain in public ownership and to be used for the community and for a local presence for Council services. Camden Council responded positively and agreed to meet the representatives of the working party to discuss a way forward.
The partnership with Interchange
Interchange Trust, then based in Kentish Town and in need of new premises, was invited to become partners in a project to save the Hall, which could become a new home for Interchange and provide facilities for the local community. A partnership was established and a successful bid for funding was made to the Lottery board in 1996 with the support of Camden Council. A grant of over £6 million was made jointly by the Arts Council and Heritage Lottery Boards and a new trust, The Hamden Trust, was set up to hold the lease of the Town Hall and receive the Lottery grants and other funding for the project.
The working party became the Friends of Hampstead Town Hall with the task of raising £70,000 of the matching funding required under the terms of the Lottery Boards. In addition they secured other donations and help in kind worth over a quarter of a million pounds for the project, including pro bono work by the law firm Nabarro Nathanson, art works by Laura Marks and Sir Anthony Caro, and a grant for hearing loops.
Actors and musicians who have donated their services for Friends fundraising events included Peter Barkworth, Michael Palin, Lee Montague, The Endellion String Quartet; Paco Pena, John Williams and Carlos Bonell, with Henry Kelly and pianist, Stephen Kovacevitch.
The freehold of the hall is still owned by Camden Council on behalf of the Hampstead community, whom The Friends represent, thus preserving an important democratic principle. Part of the commitment to the Lottery Boards is that Hampstead Town Hall is open to the local community and the public at large as well as for the activities of Interchange.
The Friends’ role is:
1. To act as guardian and representative of Hampstead community interests:
- To preserve Hampstead Town Hall as an historic building
- To protect Hampstead community interests expressed by the membership and the wider community
- To protect Hampstead Town Hall’s special identity
- To protect & enhance Hampstead Town Hall’s historic architecture and public presentation
- To ensure continuity in the event of management change
2. To support The Hamden and Interchange Trusts
3. To facilitate community based activities:
- Encouragement of full community and revenue generating use of the building.
- Support the establishment, with others as necessary, of Hampstead Town Hall as a cultural centre with a wide ranging programme of activities.
- Encouragement of the London Borough of Camden and other public bodies to participate in the use of the building.
4. To fundraise:
- To initiate fundraising for specific projects
Since the Hall re-opened in 2000 the Friends have continued to support Interchange and WAC. They organised three successful seasons of concerts to re-establish the Hall as a performance space; raised money to restore the clocks and paintings, and funded items such as rostra for the main hall and plants for the town hall gardens. Louise Pennington Legh who has looked after the gardens for many years, joined the Friends’ Committee in 2005. Part of the garden restoration was funded by a magnificent bequest from Friends’ patron, the late Dame Elisabeth Chesterton.
The Friends continue to fundraise for other items to enhance the building and meet the management regularly to discuss joint projects.
The Friends patrons
Sir Anthony Caro
Stephen Kovacevich
Dr. Peter Woodford
Princess Helena Moutafian MBE
Michael Palin
Lady Mary Stirling
The Friends Committee:
Helen Marcus Chairman
Corinne Gibbons, Hon. Secretary
Lysiane Bysh, Hon. Treasurer
Michael Bench
Gordon Maclean
Averill Nottage
Louise Pennington Legh
Valerie Reuben
Kathryn Stubbs
Committee members are also members of, or have contacts with the following local groups: The Belsize Residents Association, The Heath and Hampstead Society, the Belsize Conservation Area Advisory Committee; the Hampstead Conservation Area Advisory Committee; U3A; Netherhall Neighbourhood Association; Redington Frognal Association; the Vale of Health Association and South End Green Association.
For more information about the Friends please contact:
The Secretary
22 Lyndhurst Gardens,
London NW3 5NN
Success Stories
- Amnesty International UK
- ATL | Association of Teachers & Lecturers
- Auric Car Leasing
- BASF
- BFLS
- BFP Wholesale
- Business in the Community
- Camden Swiss Cottage Swimming
- CILIP
- Dance United
- Ealing Centre for Independant Living
- Early Years and Sure Start Service | Camden
- Engineering UK
- Groundwork UK
- Harmony House | Dagenham
- Healthy Planet
- Islington Community Housing Co-Op
- John Cammack | InterChange Associate
- Kinesis Studios
- David Yates of Luke Evans
- Michael Mallows | InterChange Associate
- Mosaic | the power of positive thinking
- Nextstep - London
- NLDC
- Northern Ballet
- Panos London
- Puss in Boots Nursery
- SAMM
- Sarum Hall School
- St Alex Limited
- St Mary's Community Complex | Eltham
- Stokes Bakery
- TUC | Trades Union Congress
- Tavistock and Portman | NHS Foundation Trust
- Wellbeing Escapes
Community Update
The purpose of the Forums is:
- to give local residents, local organisations and users the opportunity to inform the development of services and the ethos of Hampstead Town Hall Centre
- to give the InterChange Trust a vehicle to communicate about its work, publicise its services and take soundings from local people
- to advise the InterChange Board of Directors on residents' and users' views on current and future services, projects and developments
Board of Directors
![]() |
LIZ CLEAVER - Chair
Director since May 2012
Following an extensive career at the BBC including 12 years as a senior executive and as a BAFTA award winning producer, Liz has wide-ranging experience of programme making, commissioning, strategy, implementation and change management. She was instrumental in launching BBC Knowledge, the forerunner of BBC 4, setting up the interactive capability for all factual and learning programmes and as Controller, BBC Learning, responsibility for the BBC’s learning output and activity.
Having left the BBC in 2010 she now works as a digital media consultant, and is also a involved with several charities including; Chair of The Reading Agency and a Trustee of Historic Royal Palaces, The Royal Free Charity and Crisis. Liz is a Fellow of the Royal Society of Arts, a passionate history buff and traveller and is dedicated to helping disadvantaged communities and individuals. |
|
|
STEPHEN DIAS
Director since April 2009 Stephen Dias spent twenty two years in the City as an equity analyst in the insurance sector, working for three firms the last of which being Goldman Sachs where he spent sixteen years and was appointed Managing Director in 1998. At Goldman Sachs Stephen was a member of the Pensions Investment Committee and the European Diversity Committee. Prior to that he started his career in the insurance industry and is a Fellow of the Institute of Actuaries. Stephen is a graduate of Trinity College Cambridge where he studied Mathematics and does voluntary mathematics tutorials at the Cardinal Vaughn School. Stephen has been a resident of Hampstead since 1994. |
|
|
BRIAN FAGAN - FCIOB
Director since November 2004 For 50 years, Brian was involved in Project and Construction Management in the UK Building Industry, working for such companies as Taylor Woodrow, Mansell and Bovis. Whilst working for Bovis, he carried out assessment and monitoring on behalf of the Heritage, Arts Council and Millennium Lottery Boards. One of his projects was the Hampstead Town Hall Restoration and Conversion. He is Treasurer for the Tall Ships Youth Trust (Chiltern Branch), helping to raise money for bursaries to subsidise young people between the ages of 16 and 25 to make voyages more affordable and is also Secretary of Chinnor Patient Participation Group liaising with the Bucks Primary Care Trust and Secretary of Chinnor Cricket Club. |
![]() |
DOUGLAS GILMORE - FRSA
Director since August 2010 Having previously benefited personally from the work of Barnardo’s, Douglas is keenly aware of the vital support charities provide. He has a passion for the arts and is an alumnus of the National Youth Theatre. Douglas is currently a Director of National Gallery Company Ltd, the commercial arm of the National Gallery, where he is responsible for all trading divisions, including retail, catering, digital and image licensing. He spent the previous twenty years in operational and business development roles with various high street retail names, as well as spending time abroad, franchising British and American retailers in the Kingdom of Saudi Arabia. He is a Fellow of the Royal Society of Arts. |
|
|
KIMBERLEY KADOUR
Director since August 2010
Kimberley spent the last 10 years in the medical industry as a marketing specialist, previously with Siemens Medical in Oxford and most recently as VP Business Development and Marketing for a growing pharmaceutical services company. Having recently become a new mother and a new resident of Belsize Park, she is now working as a freelance business and marketing consultant, while volunteering as a career coach and mentor.
Kimberley first trained at a theatre school in Canada, then went on to study systems design engineering with a Masters in biomedical engineering and as such has a passion for both arts and science. Kimberley also spent many years in Canadian organisations working to develop youth leadership programs and conferences.
|
|
|
PATRICIA ORWELL - Acting Chair
Director since October 2007 Patricia has lived in Hampstead with her family for over 50 years. By training she is a Social and Market researcher. In addition she has worked as organiser of Camden Volunteer Bureau and so has a clear understanding of the problems faced by local voluntary organisations in obtaining and maintaining funding for current activities and new developments. Patricia also has a close involvement with the NHS, having been a non-executive director of the Royal Free Hospital and of the Tavistock and Portman NHS trust. She is currently a governor at University College London Hospital where she also chairs a Research Ethics Committee. |
![]() |
ELLEN SCHMIDT
Director since May 2011 A solicitor specialising in private client work, and acting for several charities, Ellen is a consultant to a local firm, Newtons, having previously been a partner in a City firm for several years. She obtained a law degree from the University of Bristol, and a Masters degree in employment law from the University of Leicester. She is married with three children, the youngest of whom is still at school locally. She is actively involved as a trustee of a national educational charity, and is keen to be involved in a local community-based organisation. |
![]() |
ANDREW SHAW Director since May 2012 Andrew Shaw was raised in Hampstead and has lived there for most of his adult life. He was an active participant in drama productions at school after which he pursued a career on the commercial side of television and the media. Over the last twenty five years, Andrew has worked as part of the senior management teams at cable and satellite TV channel owner Flextech, at Jupiter Television in Japan (then part of Liberty Global), and back in London in the music industry as MD, Broadcast & Online at PRS for Music. Since 2011 Andrew has been VP Commercial, EMEA & Asia for The Associated Press, the international arm of the global news agency. |
![]() |
JOHN SHEPPERD
Director since August 2011
John’s background is in economics and after a brief period as a University lecturer he spent most of his career working for various investment banks in the City in economic research. After retiring several years ago, he became closely involved with the charitable trust which runs Highgate Cemetery and he is currently a Trustee Director. He is married, with two daughters, and has lived in Highgate for many years |
![]() |
CLAIRE VIVYAN
Director since August 2011 A former BBC journalist, Claire now works in digital marketing for Ernst & Young, one of the world's largest professional services organisations. She also has experience working for several major news organisations and also in the public sector, running a news service for government departments. Claire has a degree in English and Theatre Studies from Warwick University and a postgraduate qualification in journalism obtained from City University. |
|
|
PATRICIA WHITEHOUSE
Director since August 2010
Patricia Whitehouse has lived in Hampstead since 1962 and her two sons attended local schools. She ran a Playgroup, a Mother and Toddler group and an After School Club in The Holy Trinity Church Hall in Finchley Road and worked for a time with the Federation of Zoos in her office within Regent's Park Zoo. She has served on Committees with Age Concern and Well and Wise in Camden and continues to be part of the Netherhall Neighbourhood Committee which she began in 1983. She is currently President and Trustee of Hyelm, providing affordable accommodation in Hampstead for youngsters coming to London to earn and to learn as well as providing for older residents and Key Workers in Old Street.
|
![]() |
IRVING YASS Director since May 2012 Irving Yass spent thirty-six years in government service. His varied career at the Department of Transport included serving as Director of Finance and Regional Director for London. He has also worked in HM Treasury and in urban planning and local government finance at the Department of Environment. After leaving the civil service, he joined business membership organisation London First as Director of Transport and then Director of Policy. Since 2009 he has been working as an independent consultant. Irving and his wife have lived in Hampstead since 1962. |
To contact our Directors, email the Chief Executives office: ChiefExecutive@interchange.org.uk or Tel: 020 7692 5863.
Jobs at Interchange Trust
There are currently no new vacancies at InterChange.
About Us
-
to use the arts to make a positive difference to the lives of local disadvantaged people, particularly young people
-
to support and strengthen charities and community groups by providing high quality, affordable training services and event and office space
-
to maintain public enjoyment of Hampstead Town Hall
Website
WAC Website
How to contact us
Address
Hampstead Town Hall
213 Haverstock Hill
London NW3 4QP (click here for a map)
Telephone Numbers
Main Reception: 020 7692 5800
Fax: 020 7692 5801
Events and Bookings: 020 7692 5809
WAC Performing Arts & Media College: 020 7692 5888
Training & Development Service: 020 7692 5866
Email Addresses
General Enquiries: info@interchange.org.uk
Event Bookings: bookings@interchange.org.uk
WAC Performing Arts & Media College: info@wac.co.uk
Training & Development Service: training@interchange.org.uk
Chief Executive: chiefexecutive@interchange.org.uk
Legal
Copyright for beginners
Age discrimination
Duties of a company secretary
Resolving disputes
Fair and flexible working practices
Financial
Financial management for non-financial managers (2 days)
Practical skills
Project management essentials (2 days)
Health and safety
Personnel procedures for the non-specialist
Personal effectiveness and communication skills
Assertiveness, dealing with difficult behaviour and situations
Customer care and service delivery
Effective administrator
Essential writing skills
Managing your own stress at work
Personal effectiveness and time management
Minute taking and report writing
Voice and presentation skills
Management development and people skills
Marketing skills
Facilitation skills for better conversations and decision making
Managing for the first time (2 days)
Supervisory management (2 days)
Managing sickness absence
Appraisal skills
Coaching to inspire
Interview procedures and techniques
Supervising and working with volunteers
Managing stress in the workforce
Disability awareness
Equality and diversity
Training to train (2 days)
Improving team performance (2 days)
Login
Login
news
test
Terms & Conditions
Opening hours:
- Interchange opening hours are Monday to Friday 8.30am to 9pm.
- Weekend general hours are 9am to 9pm although we are not always open weekends. Please check with reception.
- For bookings outside of normal core hours an additional charge of £150 is applied.
The Premises are not available for hire between the hours of 12 midnight and 8.30am.’ The Hirer ‘must keep to the period of hire specified in the Event Contract and ‘The Hirer’ must indemnify Interchange against any claim, loss or costs arising from not vacating’ The Premises’ at the agreed time.
Room Hires:
The maximum room capacity permitted may reduce dependent on your additional requirements in the room.
All room hires must be paid for prior to use. The Hirer will be required to pay the total fee due 30 days prior to any hire or event. An additional indemnity deposit of £200 against damage is required or £500 if alcohol or food is being consumed on the premises, and is to be paid 30 days prior to the hire or event by The Hirer.
Capacity:
- Main Hall: 200
- Council Chamber: 100
- Small Hall: 100
Hire Periods:
- All bookings must include set up and breakdown time.
- A full day is an 8-hour period, usually 9am to 5pm.
- A half day is a 4-hour period 9am - 1pm, 1pm - 5pm or 5pm - 9pm.
- Additional hours are added at the hourly rate.
- Minimum hire period on all rooms is 3 hours except the Main Hall which is 4-hours minimum.
If any damage is made to’ The Premises’ and or its fixtures and fittings during the course of an event or its preparation, the costs of making good the damage is to be paid by ‘The Hirer’ and the indemnity deposit will not be refunded. ‘The Hirer’ must not store, or allow to accumulate, rubbish or unused materials in any part of ‘The Premises’ or
- (i) Give performances involving danger to the public.
- (ii) Bring any explosive, toxic, hazardous or highly flammable substance on to ‘The Premises’ without our prior written consent.
- (iii) Use stroboscopic lighting, smoke, vapour or water vapours, lasers, cylinders for the storage of air or other gasses or liquids under pressure without our written consent.
- (iv) No naked flame is allowed unless prior written consent is given by Interchange’s Event management team. ‘The Hirer’ should apply for written consent to use real flame at least 30 days before ‘The Event giving full details of the proposed use of real flame and the date and time of use.
- (v) No one may give any demonstration, performance or exhibition of hypnotism or bring drugs or banned substances on to ‘The Premises’.
- (vi) No poster or announcement advertising the purpose for which ‘The Premises’ have been engaged shall be produced until it has been approved in writing by Interchange’s ‘ Events Management Team’ and no announcement is to be made before receipt of full payment for the booking unless with the prior consent of the’ Events Management Team’.
- (vii) Interchange and its agents have sole and exclusive rights to operate a licensed bar facility and to sell alcohol on ’The Premises’.
‘The Hirer’ and other persons attending must comply with all licensing and other regulations relating to the event.
No other commercial catering service may use ‘The Premises’ without prior written agreement from Interchange’s Event Management Team. Smoking is not permitted in any part of ‘The Premises’.
Parking is available to Blue Badge holders only. In general we have no special parking facilities other than disabled. Parking at the side of the building is for loading / unloading and Blue Badge holders only. All vehicles must display an Interchange parking permit and are left at the owner’s risk. Interchange accepts no responsibility in respect of any vehicle or for any loss or damage to any vehicle or its contents.
Children and young people under 18 years:
The centre is subject to the provisions of the Children Act 1989. Events for or with children present (0-18) should be planned with Interchange Events Management Team. ‘The Hirer’ must ensure that children and young people are adequately supervised at all times by appropriate adults and adhere to providing the following minimum adult to children ratios: :Under 2’s 1:3 children : 2 years 1:4 3-8 years 1:6 9-11 years 1:10 -15 11-18 years 1:15 -20. At events or functions where alcohol is to be served, arrangements for safe and secure storage before during and after the events must be discussed and agreed with Interchanges Event Management Team.
Please download our full terms and conditions below for further information.
To discuss your training and development requirements...
Call Karen on 020 7692 5882
Or email training@interchange.org.uk
Or write to InterChange Training and Development at:
Hampstead Town Hall Centre
213 Haverstock Hill
London NW3 4QP














